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Our story & safety · 186

Our honesty rules

The rules we follow in every post, product page and consultation.

Dr Steven Goh · 134 words

Our honesty rules
Answer first

We follow a short list of honesty rules: no promises of results, no fake or paid reviews, no before-and-after photos without written consent, research described for what it is, and a clear 'see a doctor' when that is the right answer. If you ever see us break one, tell us.

What we never say

That a product works for everyone, that results last forever, or that a notification number proves a claim.

What we always do

Explain timelines, side effects to watch for, and when to stop.

How to hold us to it

Message Folli-Doc on WhatsApp 018-264 9747 with anything that looks wrong.

Questions

Why no dramatic before-and-afters?

We only share real photos with consent, and results differ between people.

Do you pay influencers?

Any paid partnership is labelled as such.

Book a consultation

Start with a scalp check

Tell us a little about your hair. The form opens WhatsApp with your details filled in, ready to send to Dr Steven’s team.

  • Your scalp is checked before anything is recommended
  • Full price is explained before you decide, with no obligation
  • We serve you in English, 中文 or Bahasa Melayu

Prefer to message directly? WhatsApp 012-334 4983

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