Answer first
If a hair product causes burning, strong itch, redness, swelling or a rash, stop using it, rinse the scalp gently with cool water, and don't apply anything new on the area. See a doctor if it is severe, spreading, or affects your eyes or breathing, then message us with the product name and photos so we can advise.
Right away
Stop the product, rinse with cool water and a mild shampoo, avoid scratching.
When to get medical help
Swelling of the face, breathing trouble, blisters or a spreading rash: seek care urgently.
Afterwards
Tell us which product and when. Before trying again, patch-test on a small area if your doctor agrees.
Questions
Is some tingling normal?
Mild tingling can happen with some products; burning or rash is not normal.
Can I get advice?
Yes, WhatsApp Folli-Doc 018-264 9747 with photos.